REFERENCE:

The System Authorization Access Request (SAAR) process is the approved method for submitting system access requests granted by the OCIO Client Experience Center (CEC).

SAAR forms are located on the CEC Digital Workplace (DWP) and are only accessible by Agency-appointed Information System Security Point of Contacts (ISSPOCs). ISSPOCs are the only personnel who are authorized to submit these forms for customers. A list of ISSPOCs can be found under the Important Resources for Agency ISSPOCs section on the SAAR Customer Information Site.

SAAR is required when:

·  Onboarding new employees, including:

o Requesting an Active Directory (AD) profile

o Creating an email address

o Validating the customer profile in Remedy

·  Transferring employees from one USDA agency to another

·  Requesting Administrator Access/Elevated Rights

·  Requesting updates to existing AD or Remedy profiles, including:

o Updating a customer’s duty location

o Updating a customer’s name

o Adding or removing access to a shared network drive

o Adding or removing membership in security or distribution groups

·  Offboarding an employee, including:

o Disabling AD account, email, and Remedy account

New Employees: A SAAR should be submitted prior to day one for new employees to avoid unnecessary delays.

SAAR is NOT used to request:

·  Workstations or hardware

·  Software installs

·  Creation or Deletion of email distribution lists